Guides & templates for records teams.
Plain-English references for the people who keep the public record straight. Free to download, written to be used.
Social media legislation, every jurisdiction
The records Act, the FOI regime, retention and disposal authorities and the oversight bodies for every state, territory and New Zealand — each linked to its official source.
Find your jurisdiction9 social media trends for financial institutions
Complaint volumes under ASIC's RG 271, when to act on complaints made on social media, and the non-financial risks financial institutions carry.
Get the white paperSocial media trends for education institutions
How social platforms became places of liability for schools and campuses, and what a defensible approach to archiving that engagement looks like.
Get the white paperArticles & analysis
Compliance explainers, platform how-tos and product news from the Brolly team.
Read the blogArchiving social media: a guide for government, in nine editions.
One guide per jurisdiction: the Australia-wide legislation, the state or territory legislation, and a checklist for creating a social media archive.
Councillor guides and working packs
Practical support for induction, moderation records and end-of-term handover.
Social media starter pack
Agree which accounts you use, who supports you and how official business reaches the records team. A working induction pack with examples and an action checklist.
Explore the resourceComments and moderation records pack
Work through criticism, complaints and sensitive comments with an agreed escalation route. Record the reason, authority and follow-up for each action without copying private case details into the pack.
Explore the resourceEnd-of-term social media handover pack
Plan account decisions, preserve required records and pass on outstanding matters before access changes. Includes a practical sequence, an account register and a handover sign-off.
Explore the resourceMake the case. Test the fit.
Working packs to prepare an internal proposal and evaluate an archive with evidence.
Social media archiving business case
A decision brief, an editable cost comparison and a worked example in one downloadable pack.
Explore the resourceSocial media archive acceptance test
Eight practical test scenarios, a results register, an issue log and a sign-off record. Includes a completed fictional example.
Explore the resourceResources for school teams
Practical help with account handovers, Facebook records and comment decisions.
School social media account handover checklist
Keep school Facebook and Instagram accounts accessible when staff change. Use a practical handover checklist and an editable account register.
Explore the resourceHow to download and check school Facebook Page records
Plan a school Facebook Page download, check what the files contain and record the gaps before relying on them as an archive.
Explore the resourceSchool social media comment moderation log
Give school staff a clear way to record comment decisions, preserve relevant context and pass unresolved issues to the right person.
Explore the resourceWant a walkthrough instead of a PDF?
Book a 20-minute call — we'll map your obligations to your accounts, live.