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New York | Open Records Act Compliance

Stay Compliant, Protect Your Community, and Prove It – with Brolly for New York

Every day, counties, municipalities (cities, towns, villages), and special districts across New York communicate with the public on social media. Every comment, reply, reaction, and post could be a public record. Are you confident you could produce them tomorrow if asked?

Why Compliance Matters in New York

In New York, social media content qualifies as public record under the Freedom of Information Law (Public Officers Law, Article 6). This includes posts, comments, messages, and metadata.

The Committee on Open Government oversees compliance and provides advisory opinions.

The Risks of Falling Short

Failing to capture social media records can expose counties, municipalities, and special districts to penalties, lawsuits, negative media attention, and, most damaging of all, the loss of public trust. 

Manual methods like screenshots aren’t enough; they miss critical details such as metadata, timestamps, edits, and deletions.

That’s why local government entities across the country are turning to Brolly. Purpose-built for government, Brolly automatically captures every interaction, applies secure retention, and makes records export-ready, keeping you compliant while safeguarding your reputation.

Why Counties Choose Brolly

Brolly goes beyond basic archiving – giving counties a complete, compliant, and proactive solution that captures every record, prevents risks, and delivers insights to strengthen community trust.

1

Compliance Made Simple

Brolly ensures every social media interaction – posts, comments, edits, deletions, and attachments – is automatically captured. With complete metadata, timestamps, and digital checksums preserving the chain of custody, counties, municipalities, and special districts can fulfil requests in minutes through one-click exports to PDF, CSV/JSON, and media files.

2

Open Meetings & Transparency

Open government laws across the United States demand openness and accountability from public agencies. Because today’s public discussions often take place on social media, Brolly provides the defensible archive local governments and districts need to uphold transparency, protect community trust, and demonstrate compliance with the law.

3

Capture Everything, Miss Nothing

Brolly automatically records every post, comment, edit, deletion and reaction – complete with metadata and timestamps. Nothing slips through the cracks, ensuring your county’s social media records are accurate, complete, and defensible.

4

Defensible Legal & Audit Readiness

Counties, cities, and districts face increasing legal discovery, audit reviews, and public scrutiny. Brolly provides a complete, immutable record of social media activity – with full metadata, edit/delete history, and chain-of-custody logs.

This ensures your county can confidently respond to audits, litigation, or appeals with defensible evidence that stands up in court or under investigation.

5

Risk Prevention Beyond Recordkeeping

Brolly doesn’t just archive records – it actively protects your county by detecting harassment, hate speech, threats, and misinformation in real time. Identify potential safety risks to staff, officials, and residents, and take proactive steps to safeguard your community and reputation.

6

Insights That Inform Policy

Turn community conversation into actionable intelligence. With Brolly, you can track recurring concerns, measure positive engagement and outreach effectiveness, and give leaders real-time dashboards that support smarter, data-driven decisions.

Security & Compliance You Can Trust

Brolly’s security features are engineered to meet rigorous compliance and data protection standards.

✅ISO/IEC 27001:2022 certified Information Security Management System
Trust & Security Centre
✅ End-to-end encryption (in transit & at rest)

Why Brolly Beats the Alternatives

When it comes to public records compliance and community protection, manual methods and generic tools fall short. Here’s how Brolly gives counties the certainty, speed, and security they need.

Risk Area Without Brolly With Brolly
Deleted or hidden posts ❌ Lost forever ✅ Captured in seconds via APIs
Metadata & timestamps ❌ Missing or incomplete ✅ Full metadata & digital checksums
TPRA fulfilment ❌ Time-consuming, manual ✅ Export-ready records in one click
Community insights ❌ No visibility into trends or concerns ✅ Real-time dashboards show recurring issues & positive engagement
Risk management ❌ None ✅ AI-powered alerts for threats, harassment, PII leaks
Ease of use ❌ Complex, manual workflows ✅ Simple, intuitive platform that staff can use without training

Is Brolly right for you?
20 minutes will tell you!

Book a 20-minute call to learn how Brolly provides social media archiving that protects your records, ensures compliance with recordkeeping and data privacy laws, and can save your county, municipality, or special district social media and records management teams hours of effort each week.

Learn about Brolly