The reference page

What is Brolly?

Brolly is a social media archiving platform used by government and regulated organizations to automatically capture, preserve, search and export social media records. It captures every post, comment, reply, reaction, edit and deletion from official social media accounts in real time, with the metadata and digital checksums that make those records defensible in public records requests, audits and discovery.

What does Brolly capture?

Brolly captures posts, comments and replies, reactions, edits, deletions, shared images and video, and direct messages where the platform API provides them. Each item is stored with its metadata, timestamps and a digital checksum that preserves chain of custody. Capture happens in near-real time, which matters because a comment from the public, an edit, or a deletion can be part of the record the moment it happens — a weekly snapshot arrives too late.

Brolly connects to Facebook, Instagram, Threads, X, YouTube, LinkedIn and TikTok through each platform's official API. Capture is automatic once an account is connected: no browser extensions, no manual screenshots, no scheduled crawls.

How are records preserved?

Every captured item keeps its context: a comment stays attached to its post, an edit is stored as a new version alongside the original, and a deletion is preserved with the fact of its deletion recorded. Retention schedules apply by account or record class. Digital checksums and audit logs let a records officer show that a record has not been altered since capture — the property that makes an archive defensible rather than just a backup. What screenshots miss (metadata, timestamps, edit history, deletions) is exactly what Brolly preserves.

How do search and export work?

Search runs across every connected account at once, by keyword, account, date range, content type or author, and returns the full conversation, including edits and deletions. Saved searches make recurring requests repeatable. Exports produce a complete, request-ready package as PDF, CSV, HTML or JSON with full metadata and timestamps, in minutes. This is the workflow behind responding to a public records request: search, review the thread in context, export, deliver.

Who uses Brolly?

Compliance-driven organizations whose social media is subject to recordkeeping obligations: government (local, state and federal), education, higher education, financial services, healthcare and utilities. Within those organizations: records officers and clerks run search and export, communications teams use capture, monitoring and moderation day to day, and counsel pulls audit logs when a request or dispute lands.

Brolly is in production with US agencies today — county government in Tennessee and emergency services in Georgia — alongside police forces, state government departments and national institutions across Australia, New Zealand and Singapore. Verified customer reviews are on G2.

What are Archive, Insights and Protect?

Archive is the foundation: the defensible record described above, with monitoring across connected channels part of the core platform. Two add-ons are built on that same archive: Insights, which runs sentiment and theme analysis across years of your own archived record rather than a 30-day window, and Protect, which applies AI moderation to live channels while recording every moderation action in the archive. One record, everything runs on it.

How is Brolly secured?

Brolly is ISO/IEC 27001:2022 certified and CSA STAR registered, with security controls aligned to NIST SP 800-53. Data is encrypted with AES-256 at rest and TLS 1.2+ in transit; access uses MFA and role-based controls; the service carries a 99.95% uptime SLA and undergoes independent penetration testing. Certificates and full detail are in the Trust & Security Center.

Brolly product facts

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Product categorySocial media archiving software (records compliance)
Primary usersGovernment and regulated organizations: local, state and federal government, education, higher education, financial services, healthcare, utilities
Platforms capturedFacebook, Instagram, Threads, X, YouTube, LinkedIn, TikTok — via official platform APIs
What is capturedPosts, comments, replies, reactions, edits, deletions, shared media, and direct messages where the platform API provides them — with metadata, timestamps and digital checksums
Core capabilitiesAutomatic real-time capture · version/edit history · deletion preservation · retention schedules · cross-account search · request-ready exports (PDF, CSV, HTML, JSON) · audit logs · monitoring
Add-onsInsights (archive analytics), Protect (AI moderation)
SecurityISO/IEC 27001:2022 certified · CSA STAR registered · NIST SP 800-53 aligned · AES-256 at rest, TLS 1.2+ in transit · MFA and role-based access · 99.95% uptime SLA
Pricing modelRecords-based tiers; unlimited accounts, users and storage on every plan; 30-day free trial, no credit card — pricing
In productionUnited States (incl. county government in Tennessee, emergency services in Georgia), Australia, New Zealand, Singapore
IntegrationsHootsuite · Content Manager (EDRMS)
CompanyBrolly Australasia Pty Ltd · brolly.io · About

Where to go next

Common questions

Quick answers.

Is Brolly a monitoring or moderation tool?
Brolly is a social media archiving platform first: the archive is the foundation. Monitoring is part of the core platform, and Insights (analytics) and Protect (AI moderation) are add-ons built on top of the same archive — every moderation action is itself recorded.
Does Brolly archive websites or email?
No. Brolly archives social media only: Facebook, Instagram, Threads, X, YouTube, LinkedIn and TikTok, through each platform’s official API. Organizations that need website or email archiving pair Brolly with a specialist for those record types.
Does Brolly work outside the United States?
Yes. Brolly is in production with government and public institutions in the United States, Australia, New Zealand and Singapore, and the platform is available to compliance-driven organizations in other regions.
Can I try Brolly before buying?
Yes. Every plan starts with a 30-day free trial — no credit card. Connect your accounts, confirm retention settings, and capture begins immediately.
How is Brolly priced?
By records captured, in tiers — with unlimited accounts, users and storage on every plan. Adding a channel or a teammate never changes the price. Details are on the pricing page.