Who we help

Brolly for records & information managers.

Capture, retain, search and export official social media records. Brolly brings your organization’s social channels into the information-management program you already run, under your schedules and your disposal authority.

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The role

What this team is accountable for.

Records and information managers carry the program every other team relies on. Social media is one more format that has to answer to it.

Retention

The retention schedule

Approved schedules have to reach every format the organization creates. A post and its comment thread need a schedule class the same way a memo or an email does.

Disposal

Disposal authority

Records leave the system deliberately, under authority, with the decision documented. Nothing should disappear because a platform or a default setting decided for you.

Requests

Request response

When a public records request, an audit or a discovery demand arrives, your team is the one expected to find the record and produce it in a usable form.

Integrity

System-of-record integrity

The EDRMS only works as the system of record if records actually reach it. Formats that live outside it erode the file everyone else trusts.

Training

Guiding other teams

Comms, legal and IT look to your team to say what counts as a record, how long it is kept and what happens when someone asks for it.

The gap

Where the current process breaks.

Most information-management programs were built before official channels moved onto third-party platforms. The gaps follow a familiar pattern.

Coverage

Social media sits outside the EDRMS

Posts, comments, edits and deletions happen on platforms your records system never sees. The organization’s most public statements are the ones least likely to be in the file.

Custody

Comms teams as accidental custodians

The people who publish the content end up holding it, without schedules, disposal authority or an audit trail. They did not sign up to be records custodians, and it shows under pressure.

Format

Screenshots standing in for records

A screenshot has no source link, no identifiers and no history. It shows what one person saw at one moment, which is a hard thing to rely on when the content is later edited or challenged.

Control

Unmanaged exports

One-off platform downloads land on shared drives with no schedule, no register entry and no way to say who has touched them since. Each request starts the scramble again.

A better operating workflow

Social media, managed like the rest of your holdings.

Examples show the product with fictional demonstration data.

Capture

Capture into a managed archive

Once your organization connects its authorized accounts, Brolly preserves supported posts, comments, edits and deletions in near real time across Facebook, Instagram, Threads, X, YouTube, LinkedIn and TikTok. Records arrive with timestamps, account and author identifiers and links back to the source, so a screenshot never has to stand in for the record again.

  • Supported content from connected accounts, kept with its context
  • Earlier versions of edited content retained with their timestamps
  • Deleted content stays on the record, marked with when the deletion was detected
  • Full-text search by keyword, account, platform and date range
Retention

Retention under your schedules

Your retention and disposal authority governs the archive, not the other way around. Your team applies the schedules you already maintain, and disposal is a deliberate, authorized action taken by your organization and logged when it happens. While a record is retained it keeps its metadata, versions and audit history.

  • Schedules applied by your team, under your authority
  • Brolly never disposes of records on its own
  • Capture, search, export and disposal actions are logged
  • Checksums let you verify an export has not changed since it was produced
Registration

Feed your system of record

Brolly integrates with OpenText (Micro Focus) Content Manager, so social media records can be registered into the EDRMS you already run and sentenced under the same schedules as everything else you hold. For other systems, PDF, CSV, HTML and JSON exports keep the record in open formats your program controls.

  • Content Manager integration for registration and sentencing
  • PDF, CSV, HTML and JSON exports for other EDRMS and review tools
  • Records arrive with versions, timestamps and identifiers intact
Relevant solutions

Where to go deeper.

The role touches three parts of Brolly most: the recordkeeping capability, request response and the EDRMS integration.

Recordkeeping

Social media recordkeeping

How capture, search, retention and export work as a recordkeeping capability: supported content, metadata and the record structure.

See the solution
Requests

Public records requests

Answering requests that touch social media: search the archive, scope the results and produce an export with its metadata and checksum.

See the workflow
Integration

Content Manager

Register social media records into OpenText (Micro Focus) Content Manager and manage them with everything else in your EDRMS.

See the integration
Working with other teams

One archive, four conversations.

A managed social media archive changes what your team can offer the people it works with every week.

Communications

Comms keeps publishing

The comms team posts and engages the way it already does; capture happens from the connected accounts behind the scenes. They stop being accidental custodians, and you stop asking them to reconstruct threads.

Information access

Request teams get search, not screenshots

Public records and information-access staff search the archive themselves, scope by account and date range, and export results with metadata attached, instead of routing every request through comms.

Legal

Counsel gets an intact record

When a dispute or review touches a post, legal works from the archived record: versions, timestamps, identifiers and audit history, designed to support their review rather than a screenshot they have to caveat.

IT

IT gets a system it can assess

A managed platform with authorized account connections, logged activity and open export formats is something IT and security can evaluate and stand behind, unlike ad-hoc downloads on a shared drive.

Straight answers

Questions records managers actually ask.

Who applies the retention schedule to social media records?
Your team does. Brolly holds the records; your records program decides which schedule applies, and whether a given post or comment is a record at all is your organization’s call, made under applicable law and with counsel where needed. Brolly gives you the searchable, intact record to apply those decisions to.
How do sentencing and disposal work?
Under your authority, deliberately. Brolly never disposes of records on its own: your team sentences records under your approved schedules, and disposal is a deliberate, authorized action taken by your organization, with the activity logged. Nothing leaves the archive because a default timer ran out.
Does the archive replace our EDRMS?
No. Your EDRMS remains the system of record; Brolly feeds it. Social media records can be registered into OpenText (Micro Focus) Content Manager and managed under the schedules you already run, and PDF, CSV, HTML and JSON exports keep other systems in reach.
What audit history does a record carry?
Records keep the metadata the platforms make available: timestamps, account and author identifiers, and links back to the source. Earlier versions of edited content are retained with their own timestamps, actions such as capture, search, export and disposal are logged, and every export includes a digital checksum you can verify later.
We archived with another provider before. Can Brolly import that archive?
Brolly begins capturing supported new activity once your authorized accounts are connected; it does not currently import third-party archives. Exports from a previous provider remain your organization’s records, retained and managed under your own program alongside the archive Brolly builds from connection onward.

Bring social media into your program.

A 20-minute walkthrough: connect an account, apply a schedule the way your team would, and register a record into Content Manager or export it for your EDRMS.