Flexible plans - no surprises

Pricing FAQ

• What is a record?

  A record refers to an individual interaction captured by Brolly, this includes any related multimedia files such as images, videos and screenshots of hyperlinks. Brolly stores each status update, tweet, post, private message, and comment as a separate record

• Will my costs be fixed or will they vary month to month?

  No nasty surprises remember? Our pricing system is fixed and we set record volume limits as ranges (e.g. up to 1,000 new records, up to 3,000 new records) to accommodate for fluctuations in use. This means you can always accurately budget for the solution.

• What is a social account?

  Each individual profile you connect to Brolly is classified as a social account. These accounts can be connected from a range of supported applications, including Facebook and Twitter. Even if you manage multiple profiles from the same top level account (Business Pages and Facebook Pages), each time you connect a profile it is a separate account.

• Why is Brolly pricing based on records?

  We’ve tailored Brolly to be user-friendly, that includes pricing. We base pricing on the volume of ongoing social media activity — not the number of people using your account or how many profiles you connect. This means that we can provide plans that offer unlimited data storage and social accounts, whilst you manage your processes in the way that suits you best.

• What if I exceed my monthly record allocation?

  We understand that your social media activity might spike occasionally, particularly in emergency situations. Brolly continues to archive all your interactions, even when you temporarily exceed your plan. If you do go over your plan maximum a few months in a row, we will work with you to find a more appropriate plan.