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Empower your team with this template - free to download!

Brolly social media policy template

Protection with a policy

  • Download and edit our social media policy template.
  • Take control of how your teams use your organisation’s social media.
  • Give your team the power to have great conversations, and avoid costly mistakes.

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    Take control of your social media

    You need an updated social media policy

    Social media provides a level of trust, integrity – and reach – greater than any other marketing or customer service channel. 

    And it’s the way many of your customers and community prefer to hear from you.

    However, it can also create instant problems!

    One negative or disruptive comment, one badly thought out tweet, one slightly suspect Instagram post, and you could find yourself fighting to defend your organisation – even if you weren’t the one who made the mistake. 

    Your recordkeeping obligations

    Did you know you also need to archive your social media? Government and some regulated industries have a legal requirement to keep records of their social media conversations.