Records, policy and platforms — explained.
Compliance explainers, platform how-tos and product guides for the people who keep the public record straight.
Platform how-tosEveryone’s talking on Threads. Are you?
Threads is becoming the go-to space for quick, authentic engagement. How US organisations can use it to build meaningful connections.
Read the postNovember 19, 2025
Platform how-tosWhat Makes TikTok Powerful For The Public Sector
Even with federal device bans and political noise, TikTok remains one of the best ways to reach Americans under 35. The question isn’t if government should use it, but how to us…
Read the postNovember 7, 2025
ProductWhat Does It Take To Get ISO 27001 Certified?
Think ISO 27001 is too complicated or costly? Brolly’s CTO shares how it’s doable and why it’s worth it.
Read the postJuly 18, 2025
ComplianceWhy ISO 27001 Matters In Social Media Recordkeeping
What is ISO 27001 and why does it matter? With new digital threats emerging every day, ISO 27001 is the information security standard you need to be aware of.
Read the postJuly 17, 2025
ComplianceCracking the Code: Misinformation and Disinformation on Social Media
Fake news, misleading ads, and misrepresented claims – can you tell what’s real? Uncover how to spot misinformation and protect your organisation from digital deception.
Read the postFebruary 17, 2025
ComplianceRisky business: the consequences of ignoring US recordkeeping legislation
One overlooked post or deleted comment could spell trouble for your organisation. Discover why compliant social media recordkeeping is a legal necessity and how to stay on the r…
Read the postJanuary 23, 2025
ProductBehind the algorithms: automated moderation’s impact on your social media
Social media is an essential tool for connecting with your community. But lurking beneath this social surface lies a potentially unsocial issue – automated moderation. Are your …
Read the postSeptember 27, 2023
Platform how-tosBattle against the bots: protecting your social media from misinformation
Misinformation’s new ally is AI chatbots. Here’s how you can protect your social media from AI-generated misrepresentation.
Read the postSeptember 27, 2023
Compliance5 factors determining how social media is used as evidence
A seemingly harmless comment on social media can have far-reaching consequences. Here are five factors determining if social media records can be used as court evidence or as an…
Read the postJune 12, 2023
ComplianceThe risky business of social media: what you need to know
With such widespread access to information, social media is a prime target for spam, scams and cyberbullying. Which begs the question – should we restrict its use, or build bett…
Read the postJune 12, 2023
Platform how-tosSocial Media Scams are on the Rise
While you’re doing everything possible to protect your accounts online, could you say the same for your friends and family?
Read the postNovember 11, 2022
ProductTips for keeping your Social Media Archive safe and secure
We all know data security and data privacy are important. To help you keep your social media archived data safe and secure, here are some recommendations.
Read the postMay 4, 2022
ProductDiscover Brolly Insights
Discover Brolly Insights, the social media analytics tool giving you meaningful insights to really boost your marketing and make smarter marketing decisions.
Read the postMarch 24, 2022
ProductWhy Brolly is your best social media analytics tool
Did you know you can use your social media archive to boost campaign performance and enhance the impact of your online conversations? Brolly Insights take your data to the next …
Read the postDecember 11, 2021
ComplianceSocial media archive chain of responsibility ????
Find out who should be logging in to Brolly and why. Not just a social media tool and useful for much more than compliance, Brolly can help more than one team in your organisation.
Read the postJune 17, 2021
ProductHow to pause archiving on selected social media accounts
If you need to stop archiving social media accounts that have a set lifespan you can now pause real time capture while the records you have already captured for that account rem…
Read the postApril 22, 2021
Platform how-tosThe dangers of using Facebook groups as a virtual water cooler
Facebook groups for volunteers, staff or customers can turn into forums for raising issues or even making allegations. Archiving these virtual spaces can protect your teams and …
Read the postApril 20, 2021
ComplianceThe real cost of manually archiving social media
Generating an archive of social media records by hand is still seen as a viable option by some organisations, because they think it is ‘low cost’. In this blog post, we show you…
Read the postApril 19, 2021
ProductView and manage your Brolly archive from inside Hootsuite!
Great news for social media superstars who work in any sector that requires compliance with recordkeeping laws. Hootsuite users can now view and monitor their Brolly social medi…
Read the postMarch 11, 2021
ComplianceSocial media archiving lessons we can learn from world politics and Twitter
Even if you’re not a high-profile political figure there are three reasons that recent news should get you thinking about archiving your social media.
Read the postJanuary 18, 2021
ComplianceStart the year with a refreshed Social Media Policy
Review and refresh your social media policy to ensure you have what you need to succeed with social media this year. And don’t forget to include social media archiving in your p…
Read the postJanuary 8, 2021
ProductThree creative ways social media teams are using Brolly
Are you using Brolly like a superhero? Learn how these social media champions are using Brolly to save time, understand their customers and leave a legacy for those that follow.
Read the postNovember 11, 2020
ProductBrolly exports explained
Brolly exports are easy and flexible, and can be initiated from the export screen, the main feed, the messages screen or individual posts. In this article, we show you how to ge…
Read the postOctober 18, 2020
ComplianceHow social media archiving fits into local government digital transformation
While many councils are going through digital transformation, social media is the often neglected poor second cousin of the records world.
Read the postOctober 3, 2020
ComplianceThe anatomy of a social media record
There’s more to a social media record than meets the eye. And when it comes to archiving, it’s the invisible that can be the most important. When we glance at a social media fee…
Read the postJuly 31, 2020
ComplianceWhat does the Twitter hack tell us about social media archiving
The recent Twitter hack was a harsh reminder to us all that social media platforms are vulnerable, and that attacks can directly impact brand and reputation.
Read the postJuly 27, 2020
ComplianceThe gap in your social media process – social media archiving
As a social media manager, you want to know that you can recall a conversation or social post for reference if required. For most government agencies, this means taking the occa…
Read the postNovember 8, 2019
ComplianceThe rise of online bullies, and the impact on your organisation
Online bullying has become increasingly common, and not just for individuals. And don’t assume that online bullying is mostly something that takes place in the lives of high sch…
Read the postOctober 17, 2019
CompliancePrivacy in the digital age – how old posts can come back to bite you
Your privacy is a valuable asset. It’s important to ensure that private, personal and sensitive information is protected, and removed if appropriate. Find out how an archiving s…
Read the postSeptember 26, 2019
ComplianceCan social media save lives? Social media in natural disasters
Social media sites like Facebook, Twitter, LinkedIn, Instagram, Pinterest and Snapchat are communications tools, and the information they convey can serve a large number of purp…
Read the postSeptember 5, 2019
ComplianceSocial media: marketing dream, or compliance nightmare?
Government agencies and commercial entities now rely more heavily than ever on social media to promote and share key messages. Marketing and social teams create hundreds of post…
Read the postMarch 22, 2019
ComplianceDeleting that post – Stop! Are you breaking the law?
How government agencies have found themselves in hot water for not following appropriate social media legislation.
Read the postOctober 17, 2018
ComplianceSocial media policy template: Security breaches
Changes to the Privacy Act and the passing of the Notifiable Data Breach Bill spell changes for Australian businesses, social media archiving and information management. We’ve p…
Read the postAugust 8, 2018
Platform how-tosWhy you shouldn’t talk to that ugly troll
An otherwise good day can turn sour when you’re managing the Facebook page at work and THAT message pops up. The message from the individual who doesn’t like what your organizat…
Read the postJuly 16, 2018
ComplianceCould you be sued for blocking someone on Twitter?
Does blocking someone on Twitter restrict their freedom of speech? The American Civil Liberties Union (ACLU) think so. In the United States, governors of Maine, Maryland, Kentuc…
Read the postAugust 11, 2017
ComplianceAre you turning comments off to avoid defamation?
In the eyes of the law, your organisation is liable for defamatory posts on your social media, even if you didn’t make them. How can you manage this risk and still connect with your customers?
Read the postDecember 16, 2021
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