In the U.S. financial sector, compliance with regulations like FINRA, SEC Rule 17a-4, and Dodd-Frank is essential. Brolly enhances advisor confidence by archiving all social media interactions, ensuring you’re protected against potential compliance breaches. When discussing financial products or services online, it’s crucial to archive these conversations to safeguard against regulatory risks and stay compliant in a rapidly changing market.
Transparency matters for compliant organisations like yours. What happens when you need to respond quickly to FINRA enquiries or provide evidence to inquiries and legal teams?
With Brolly archiving all your records, you’re able to respond and deliver with the minimum of fuss, saving countless hours and without headaches.
A study from Accenture found that 79% of their survey respondents looked for information on social media.
‘search volumes in the first few months of 2020 were 25 to 50 percent higher’.
Policygenius CEO Jennifer Fitzgerald, interviewed by McKinsey & Company about insurance searches online.
Perhaps you’re seeing that in your own organisation too. Banking and insurance customers want access to online services, including customer service via social media.
Social media has become crucial for financial advisors to connect with and engage their target audience. However, due to the sensitive nature of financial information and regulatory compliance requirements, firms must take extra precautions to protect themselves and their clients. That’s where Brolly social media archiving comes in.
With your social media all consolidated in one up-to-date archive, see conversations unfold in real time. Tag records that belong together. Set alerts to receive an email when key words or phrases appear in posts and comments. It’s all there, in real time, for you.
Social media giants like Facebook and Twitter constantly change their policies and introduce new features. Once your social media accounts are connected to Brolly, we take care of those changes for you.
Archiving is only half the story
There’s no point in creating an archive unless you can access it and retrieve records easily when they are required. The availability of your records completes the picture.
Make sure you can easily access your archived records, including customer complaints and responses, promotional messages and adviser conversations.
Brolly gives you 24/7 access to verifiable records complete with metadata, links and media.
30-days free trial - No credit card required. Instant Setup. All features
Hootsuite
Government
Schools and colleges
Banking and financial services
Health providers