A Perth local government authority has achieved compliance with records management legislation, dramatically bolstered its social media search abilities and shaved several hours off its weekly workload, by implementing Brolly.<\/p>\n\n\n\n
With a population of over 161,000 and a highly engaged social media audience (35K followers on Facebook), the City of Joondalup is a local government area in the northern area of Perth, Western Australia.<\/p>\n\n\n\n
Like most local governments, the City of Joondalup faces stringent compliance requirements on growing social media channels of communication between the City\u2019s administration and its residents and visitors.<\/p>\n\n\n\n
According to the City of Joondalup\u2019s CEO Garry Hunt, this principle of transparent communication has created a huge volume of individual records. It was becoming increasingly difficult for the City\u2019s social media team to capture all interactions.<\/p>\n\n\n\n
He says, since implementing Brolly, the City has been able to store and readily access social media records for Freedom of Information and other requests.<\/p>\n\n\n\n
The offline view allowed the team to zip and store a month\u2019s worth of records with a few mouse clicks, while searching for specific records using keywords has also been improved. Real time records ensure up-to-date information.<\/p>\n\n\n\n
Other benefits include the ability to efficiently monitor, capture, store and retrieve social media communications in a manner that complies with the most stringent legislation or FOI requests.<\/p>\n","protected":false},"excerpt":{"rendered":"
City of Joondalup has achieved compliance with records management legislation, dramatically bolstered its social media search abilities and shaved several hours off its weekly workload, by implementing Brolly.<\/p>\n","protected":false},"author":1,"featured_media":1027,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"om_disable_all_campaigns":false,"content-type":"","footnotes":""},"categories":[7],"tags":[],"class_list":["post-1024","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-case-study"],"acf":[],"yoast_head":"\n